Payment & Delivery

With you in just 30 minutes

Our delivery areas

We deliver anywhere in Vienna to your front door from 6 p.m. to 11 p.m.
Eco-friendly by bike.

  • District 1-4: Free delivery, guaranteed in 30 minutes.
  • District 5-23: Free delivery from 3 bottles. Usually with you within 60 minutes.

Our delivery is currently not outside of Vienna.

 

PRICES, SHIPPING COSTS AND DELIVERY AREA

  • The prices offered for the goods are gross prices in euros and include all statutory taxes and duties for domestic deliveries. However, the prices offered do not include any packaging and shipping costs.
  • Deliveries outside of Austria may incur additional customs duties and/or duties, including any import or export duties and any consumption taxes, which may lead to a change in the gross prices offered. Such customs duties and/or charges are to be borne by the buyer at the respective statutory rate. Deliveries outside of Austria can only be made if there are no legal or disproportionate logistical obstacles to the delivery.
  • The prices are based on the costs at the time the price was first quoted. Should the costs change by the time the buyer places an order, Wine-In-Time is entitled to adjust the prices accordingly. The binding prices are displayed in the Internet online shop after the correct selection in the shopping cart, and in the case of an order placed by telephone or e-mail in the order confirmation given in writing (including by e-mail) by Wine-In-Time.
  • All shipping costs are borne by the buyer. The costs of delivery are displayed when ordering in the Internet online shop after correct selection in the shopping cart, and in the case of an order placed by telephone or e-mail in the order confirmation issued by Wine-In-Time in writing (including by fax or e-mail) or expelled.
  • If your order includes goods whose sale is subject to age restrictions, we will ensure through the delivery agent that the customer has reached the required minimum age. The deliverer hands over the goods only after the age has been checked and only to the customer personally.
  • Basically, the delivery area includes Vienna. A delivery outside of Vienna is only possible after consultation with our customer service. Wine-In-Time is entitled to refuse the order.

PAYMENT AND DEPOSITS

  • The purchase price is due upon conclusion of the contract, at the latest upon delivery of the goods. This also applies to partial deliveries, where the purchase price for the partial quantities delivered has to be paid.
  • If the invoiced price is not paid in full upon delivery, the deliverer of the goods is entitled to take them back at the expense of the buyer. Justified complaints do not entitle the buyer to withhold the entire, but only a reasonable part of the invoice amount. In transactions with consumers, the latter can refuse payment in full if Wine-In-Time has not made the delivery in accordance with the contract or the delivery is jeopardized by their poor financial circumstances, which the consumer was neither aware of nor needed to be aware of at the time the contract was concluded . If Wine-In-Time offers adequate security, this right to refuse payment no longer applies.
  • Wine-In-Time retains ownership of all goods until full payment of the purchase price including ancillary fees.
  • Payments to Wine-In-Time staff will only be accepted if confirmed by a cash receipt. This provision does not apply to transactions with consumers within the meaning of the Austrian Consumer Protection Act.
  • If the buyer is in arrears with payment or other services, Wine-In-Time can:
  • postpone the fulfillment of their own obligations until the outstanding payments or other services have been effected,
  • make use of a reasonable extension of the delivery period corresponding to the delay of the customer,
  • Default interest of 8% above the base rate of the Oesterreichische Nationalbank, at least 8% per year, plus sales tax, and
  • withdraw from the contract if a reasonable period of grace is not observed, as well as
  • request the resulting dunning and collection fees from the buyer, insofar as they are necessary for appropriate legal prosecution and are in reasonable proportion to the claim made, whereby the buyer is obliged to reimburse the maximum remuneration of the collection agency involved, which results from the VO of the BMWA about the maximum rates of the collection agencies. In addition, any further damage, in particular damage caused by the fact that higher interest is incurred on any credit costs on the part of Wine-In-Time as a result of non-payment, must be replaced, regardless of who is at fault for the default in payment.
  • Granted discounts or bonuses are subject to the condition precedent that full payment has been received.
  • Payment for goods can be made either online or upon delivery. The consumer can choose the type himself. When paying online, the providers specified on the website are accepted. When paying on delivery, the purchase price due is paid via a card reader.